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For a business whose activity depends on the daily opening of its shutters, a breakdown always comes at the worst possible time. A roller shutter maintenance contract aims precisely to anticipate wear and tear and avoid these downtimes. But is it really necessary, and for whom? Manufacturer and installer since 1985, France Métal Fermeture sheds some light on the subject.

In summary: a maintenance contract includes regular servicing visits (cleaning, lubrication, motor, spring, and lock checks) which significantly reduce the risk of breakdowns. It is particularly useful for high-traffic businesses, motorized shutters, and industrial premises .

What is a Maintenance Contract?

This is an agreement by which a professional commits to periodically maintaining your roller shutter: one or more visits per year, including a complete inspection and preventative maintenance. Some contracts include priority service in case of breakdown and preferential rates on parts.

What the Interview Generally Includes

  • Cleaning of the wings and the apron.
  • Lubricating moving parts — see how to lubricate a curtain .
  • Control of the motor , capacitor and limit switches (motorized curtain).
  • Checking the springs , axle and lock.
  • Settings and reporting of parts to monitor.

The Advantages of a Contract

  • Fewer breakdowns : preventive maintenance avoids most breakdowns.
  • Extended lifespan — see lifespan of a curtain .
  • Controlled budget : visits are planned and the cost is smoothed out.
  • Peace of mind : a dedicated contact person is familiar with your installation.

For Which Businesses?

This type of contract is particularly relevant for businesses with high usage (several operations per day), motorized shutters , industrial premises , and retailers that cannot afford downtime. For small businesses with moderate usage, occasional maintenance may suffice—find the essentials in our maintenance guide .

FAQ — Curtain Maintenance Contract

Is a maintenance contract mandatory?

No, but it is highly recommended for heavily used curtains and motorized systems.

What does the interview include?

Cleaning, lubrication, checking the engine, springs and lock, adjustments and reporting of parts to monitor.

Does this really reduce breakdowns?

Yes, preventative maintenance avoids most breakdowns related to wear and tear and fouling.

For which types of businesses is this most useful?

High-traffic retail spaces, motorized shutters and industrial premises.

Interested in regular follow-up? Let’s talk about it.

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